Terms & Conditions

Last Updated: [Publication Date]

Overview

This website is operated by Nassja. Throughout the site, the terms “we,” “us,” and “our” refer to Nassja. Nassja offers this website, including all information, products, and services available from this site, subject to these Terms and Conditions.

Agreement to These Terms

By accessing or using the Nassja website, or by purchasing from us, you agree to be bound by these Terms and Conditions and all policies referenced herein. If you do not agree to these Terms, you should not use the website or its services.

The policies referenced in these Terms include:

Our Products

Nassja offers handmade Moroccan rugs in two categories:

Ready-to-Ship / In-Stock Rugs
Custom / Made-to-Order Rugs

Processing, production, and delivery times for each category are described in our Shipping Policy. Return eligibility for each category is described in our Returns & Refunds Policy.

Disclaimer of Warranties and Limitation of Liability

Website Availability

The website and its services may occasionally be interrupted or affected by technical issues. We do not guarantee that the website will be available at all times or free from interruptions or errors.

Errors and Inaccuracies

Information on the website may occasionally contain errors or inaccuracies, including in prices, product descriptions, dimensions, availability, or other details.

Color Display Differences

Colors may vary depending on screens, devices, lighting, and photography. The colors you see on your screen may differ slightly from the rug you receive.

Handmade Variations

Nassja rugs are handmade. Natural variations in size, weave, texture, pattern, shape, or color are characteristics of handmade products and are not defects.

Limitation of Liability

To the maximum extent permitted by applicable law, Nassja’s liability in connection with the website, its services, and the products sold on it is limited. Nothing in these Terms limits any liability or any right that cannot be limited or excluded under applicable law.

Intellectual Property

All content available on the Nassja website, including the Nassja name and logo, website design, text, product photography, graphics, and other original content, is owned by or licensed to Nassja and is protected by applicable intellectual property laws. Such content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

Termination

These Terms remain effective until terminated by either you or Nassja. Nassja may suspend or terminate access to the website or services where a user violates these Terms or applicable law, or engages in fraudulent or abusive activity. Any obligations incurred before termination will remain in effect where applicable.

Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page together with a revised “Last Updated” date. Where appropriate, we may also notify customers of material changes by email.

Contact Information

Business / Legal Name: [Verified Legal Business Name]
Brand: Nassja
Email: support@nassja.com
Business Address: [Verified Business Address]
Phone / WhatsApp: +212 640 565 262

Our customer care team is available 24/7.